23.8.11

Wardrobe drama of a different kind


 I don't know whether I want to scream or cry.


I've been looking for vintage wardrobes for ages. There are three things I've had to take in to consideration - 1) price 2) size 3) loveliness. I don't have a huge budget for it, we live in a terrace, so size is very important due to stairs and room space and I don't want to settle for any old wardrobe, I want something that makes me swoon. Those three important factors have proved a very tricky combination.

But recently I found something that ticked all those boxes. ALL the boxes. If saying I want a wardrobe to make me swoon sounds fanciful, dramatic or maybe a bit weird, let me explain that I'm not a girl who dreams about being  a princess or lusts after expensive handbags and shoes. I aspire to rehome interesting things. That's what makes me happy albeit a vintage dress, an old picture, china or furniture etc.

So after falling in love with a 1950's wardrobe in a charity shop, I asked the shop lady if she would hold it for me as I needed to check the measurements. This she did and the next day we went back with tape measure in hand and checked the dimensions of the wardrobe against the measurements we had carefully noted down. It would fit. Hoorah, I was so chuffed. We weren't sure when we would be in for delivery so the lady said I could buy the wardrobe and they would just keep it for me for as long as they needed to. I paid my money and arranged to go back and pay/arrange for delivery later this month.

I was tickled pink that I'd finally found such a beautiful wardrobe. I've been visualising this wardrobe in our room. I'd even started writing about it. It wasn't just any ordinary wardrobe, the handles were really detailed and like nothing I'd seen before and the shelves inside were labeled 'shirts' etc, it was really beautiful with interesting details.  In preparation for the new one coming, I emptied the existing wardrobe, we dismantled it so we would get it down the stairs. The Boy then put it back together again in the downstairs hall and I gave it a clean. I'd told the charity shop I would donate the wardrobe that my lovely new 1950's one would replace.

I'm sure you have worked out this story does not have a happy ending..........I tried to arrange delivery only to be told that they didn't know what wardrobe I was talking about. They asked if I could I see it on the shop floor as it wasn't out the back......... No I could not see it on the shop floor. I then receive an apology before being advised that they must have ''accidentally sold it to someone else'' ........despite it having 'sold' on it, they sold MY wardrobe all bought and paid for to someone else!!!!!!!!

I had to take a big breath before I dare speak! I know it wasn't intentional. (Actually - I don't know that, as I wasn't there when it was sold to person number 2, so I'm giving them the benefit of the doubt here) I was so annoyed and upset!!! If this had been a high street or department store I would have complained a lot more, how much can you complain in a charity shop? What would you have done? An apology and a refund is all I have now. That and a pile of clothes and shoes and a wardrobe by my front door! *sob*
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21 comments

  1. Bugger Kerry. That's is such a pain!

    You can still complain to a charity shop as they are *meant* to be run on a fairly professional basis but really they can't do anything that just give you your money back.

    So gutted for you though as can imagine how excited I would feel if I ever found the perfect wardrobe. Says me who has a hanging rail because I can't find one to love.

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  2. Oh Noooo! I saw you mention that on FB to AThriftyMrs. What a nightmare, I really feel your pain, I think I'd have cried. It's a really poor show from them, but I wonder if actually the manager was cross that you'd been told you could arrange delivery at a later date, and they 'accidentally' sold it to someone who could take it away at once? I hope something else really fabulous comes along very soon to ease the sting a bit.
    x

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  3. I saw a beautiful formica sliding door wardrobe in a charity shop in Lowestoft once but it would have never fitted up my stairs *god damn terrace houses!! Its an amazing charity shop though and I'm over the quite often I'll keep an eye out for you! (they do delivery) x

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  4. Oh noooo! I have my Nana's wardrobes and dressing table being delivered to me soon. I hope they fit up my stairs, I haven't checked measurements!

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  5. Oh poor poor you. What an awful thing to happen. I would shed a tear (or three or four!) over this too. It sucks.
    I hope you find an even nicer, swoon worthy wardrobe soon (est) x

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  6. What rubbish-and I'm struggling to be polite here. Adds fuel to my theory that op shops are just a bloody waste of time.

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  7. What a shame, I do feel for you.
    All our local charity shops won't accept deposits or to keep paid for good behind because with volunteers it's impossible for them to keep track of everything.
    Hopefully you'll find the wardrobe of your dreams awaiting you very soon (I still am!) x

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  8. AARRRGGHH!!! What an awful thing to have happen to you! I would have been so cross! Charity shops are just like any other business though and they should stive to encourage you to keep going back.
    This isn't something that would get me to go through the door again, not for a long while!

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  9. Oh no!!!! Well it just wasn't "your" wardrobe then, yours is still waiting for you to find it!!! X

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  10. Oh noooooo! How sad for you. I'm sure something better is just waiting for you to find it x

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  11. My mouth wide open in shock horror, horror, horror.... I guess it's what Vix says above that with all the volunteers coming through it may be a tad difficult to keep things organised, because that mistake sounds like an honest yet badly organised store... I think I would have lost it, hehehe, but I'm a bit of a drama queen anyway ;)
    I'm pretty sure the perfect wardrobe will arrive soon ;) xxxxx

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  12. oh nooo that's so horrible and annoying! I hope you find something far more glam, beautiful and perfect!

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  13. Nooooooooooooo!! Oh god, that's awful. As someone who really appreciates good storage, I feel your pain.

    Perhaps a word to the shop manager would mean that they would get in touch when they get similar pieces in so that you get first dibs on them?

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  14. Hi my dear-what a frustrating and upsetting situation, I do so hope you manage to find the 'perfect one' before too long xxx

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  15. Oh no...that's SO sad! There is nothing like finding the perfect thing and picturing it in your home only to have your hopes dashed. :( They should have given you a gift certificate or something to attempt to make it up to you.

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  16. Ah thanks for all the comments, the hunt will just have to continue.....

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  17. Oh No! What a nightmare, i would have cried too and then got angry. Maybe this was meant to happen as an even lovelier one is waiting to be rehomed with you. Wishing you an even better one very soon. Scarlett x

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  18. ooh i guess it was never meant to be :( its a shame but keep on hunting and something even better might come along! x

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  19. Oh that's such a horrid story. I would definitely cried right in front of them.

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  20. Oh how this story broke my heart. I know some people would think 'oh it's just a wardrobe' but I completely feel your pain, I would have been devastated. Good luck on your hunt for another.
    xxx

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  21. Oh poor poor you. What an awful thing to happen. I would shed a tear (or three or four!) over this too. It sucks.

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